Privacy Policy
At FitMiss, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or make a purchase.
🔐 1. Information We Collect
When you visit our site or make a purchase, we may collect the following:
Personal Information: Name, email, shipping address, billing address, and phone number
Order Details: Products purchased, payment method (note: we do not store card details)
Device Information: IP address, browser type, and usage data
Marketing Info: Email preferences, sign-up forms, and communication history
🛍️ 2. How We Use Your Information
We use your data to:
Fulfill orders and provide customer support
Process payments through secure third-party services (e.g., Shopify Payments, Klarna, etc.)
Send order updates, product info, or promotional emails (only if you opt-in)
Improve our website, services, and customer experience
🔄 3. Klarna Payments
If you choose Klarna as a payment method:
Klarna will collect personal data and payment details to process your order
Klarna’s use of data is governed by their Privacy Policy
Klarna may perform soft credit checks to determine eligibility for Pay Later services
FitMiss does not store or have access to your full payment information — all transactions are handled securely via third-party payment processors.
🛡️ 4. How We Protect Your Information
All data is encrypted using industry-standard protocols (SSL/TLS)
Our website is hosted on secure servers
We do not sell, rent, or share your personal information with third parties without your consent
🧑⚖️ 5. Your Rights
You have the right to:
Request access to your personal data
Request correction or deletion of your data
Opt out of marketing at any time via email unsubscribe links
To make a request, email us at: hello@fitmiss.co.uk
📬 Contact Us
If you have any questions about this policy or how your data is handled, contact:
FitMiss Customer Support
Email: hello@fitmiss.co.uk
Website: fitmiss.co.uk