Returns & Refunds Policy

We’ve Got You Covered – 365 Days
We want you to love every scoop. That’s why we offer a 365-day money-back guarantee on all FitMiss products.

Klarna Orders Only:

For orders paid via Klarna, customers have the right to return products within 14 days of delivery for a full refund to the original payment method. Store credits are not accepted for Klarna purchases. This return policy applies only to Klarna transactions and is separate from our general 365-day guarantee.

✅ Eligibility for a Refund

To qualify for a refund, the following must apply:

You must return the product (empty or unused) to us.

Returns must be requested within 365 days of purchase (or within 14 days for Klarna orders as stated above).

You must be the original purchaser, with proof of purchase or order number.

Shipping Policy

We offer free standard shipping on all orders within the UK.

Orders are processed and shipped within 3 business days of purchase.

Delivery typically takes 2-5 business days after dispatch depending on location.