Terms of Service
Welcome to FitMiss.co.uk. These Terms of Service govern your use of our website and any purchases you make through it. By using our site, you agree to be bound by these terms.
🛍️ 1. Orders & Payments
All orders are subject to availability and confirmation.
Prices are listed in GBP and include VAT where applicable.
We accept multiple payment methods, including Klarna, credit/debit cards, and more.
Klarna may perform a soft credit check if you select Pay Later or Pay in 3.
Note: FitMiss does not store or handle full card or payment details — all transactions are processed securely via third-party platforms.
📦 2. Shipping & Delivery
Orders are dispatched within 2 business days (typically 1–2).
You’ll receive tracking information once your order ships.
Delivery timelines may vary based on location and courier service.
🔁 3. Returns & Refunds
We offer a 365‑Day Money‑Back Guarantee on all supplement purchases (non‑Klarna orders). If you’re not satisfied, contact us at hello@fitmiss.co.uk with your order number.
Eligibility
Returns must be requested within 365 days of delivery (or 14 days for Klarna orders).
You must return the pouch (used or unused) to be eligible for a refund.
Refunds are issued to the original payment method within 7–10 business days once we receive and process your return.
Please read our full Returns & Refunds Policy for more detail.
❌ 4. Cancellations
You may cancel your order within 1 hour of placing it by emailing hello@fitmiss.co.uk
Once an item has been shipped, it cannot be cancelled but may be returned under our refund policy.
🧠 5. Product Use Disclaimer
Our products are not intended to diagnose, treat, cure, or prevent any disease.
Always consult your doctor before beginning any new supplement, especially if pregnant, breastfeeding, or taking medication.
💻 6. Intellectual Property
All content on FitMiss.co.uk — including branding, text, images, and designs — is the intellectual property of FitMiss and may not be used without permission.
⚖️ 7. Governing Law
These Terms are governed by UK law. Any disputes will be resolved in the courts of England and Wales.
📬 Contact Us
If you have any questions or concerns about these Terms, contact:
FitMiss Customer Support
Email: hello@fitmiss.co.uk
Website: fitmiss.co.uk
**Company Information**
FitFuzion Ltd (Company No. 15222251)
Registered office: 204 Hanham Road, Bristol, BS15 8NU, United Kingdom
Contact email: hello@fitmiss.co.uk